Terms & Conditions
Computerized AI Ltd — AI Automation & Engineering
Effective date: 9 July 2026 · Last reviewed: 9 July 2026
1. About These Terms
These Terms and Conditions (“Terms”) govern (a) your access to and use of the websites, demonstration pages, proof-of-concept materials, and other content made available by Computerized AI Ltd (“Computerized AI”, “we”, “us”, “our”), and (b) unless superseded by a signed agreement, the professional services we provide to clients. By accessing our materials or engaging our services, you agree to these Terms.
Computerized AI Ltd is a company registered in England and Wales (company number: 16364055) with its registered office at Office 1586TJ, 182-184 High Street North, Area 1/1, East Ham, London, E6 2JA, United Kingdom (“the Company”). Contact: admin@computerized.ai.
If you enter into a signed statement of work, master services agreement, or similar contract with us (an “Engagement Agreement”), the Engagement Agreement prevails over these Terms to the extent of any conflict.
2. Definitions
- “Demonstration Materials”: any demonstration page, proof-of-concept file, “deal intelligence” snapshot, sample output, use-case illustration, video, or similar material we make available for evaluation purposes, whether personalised to a recipient or generic.
- “POC”: a proof of concept, a non-production build created to illustrate feasibility or capability, not intended or warranted for operational use.
- “Services”: AI automation, systems engineering, integration, and related consulting services provided under an Engagement Agreement.
- “Deliverables”: the work product identified in an Engagement Agreement as being delivered to the client.
- “AI Output”: any content, prediction, classification, summary, or other output generated in whole or in part by artificial-intelligence or machine-learning systems.
3. Demonstration Materials and Proof-of-Concept Terms
3.1 Fictitious and illustrative data
All transaction data, deal records, property details, party names, financial figures, dates, pipelines, and metrics appearing in Demonstration Materials are fictitious, synthetic, or arbitrarily generated for illustration only. They are labelled as use-cases and do not represent real transactions, real client records, or production data. No live, operational, or production data of any business is used in Demonstration Materials. Any resemblance to actual persons, properties, transactions, or businesses is coincidental and unintended.
3.2 Evaluation purpose only
Demonstration Materials and POCs are provided solely so that you can evaluate our capabilities. They are not a finished product, are not warranted for accuracy, completeness, or fitness for any purpose, and must not be relied upon for any business, legal, financial, real-estate, or transactional decision.
3.3 No client relationship
Viewing a demonstration page or receiving a POC does not create a client relationship, engagement, partnership, or any obligation on either party. A client relationship arises only upon execution of an Engagement Agreement.
3.4 Personalisation
Where a Demonstration Material is personalised (for example, prepared with your name or your company name), that personalisation is applied to fictitious underlying data to illustrate how a comparable system could look for your business. It does not indicate that we hold, have accessed, or have processed your business’s operational data. Our handling of your business contact details is described in our Privacy Policy.
3.5 Intellectual property in Demonstration Materials
All Demonstration Materials, including their design, code, structure, and content, remain our exclusive property. You may view and share them internally for evaluation. You may not copy, republish, resell, reverse-engineer, or use them to build competing materials without our written consent.
3.6 Availability
We may modify, suspend, or withdraw any Demonstration Material at any time without notice.
4. Services and Engagements
The scope, deliverables, timeline, fees, and acceptance criteria for any paid work will be set out in an Engagement Agreement. We provide the Services with reasonable skill and care consistent with good industry practice. Estimates of timelines and outcomes are made in good faith and are not guarantees.
Changes to scope must be agreed in writing. We may make reasonable adjustments to fees and timelines to reflect agreed changes.
5. Client Obligations
You will:
- Provide timely access to the information, systems, personnel, and approvals reasonably required for us to perform the Services.
- Ensure that any data, credentials, or systems you provide to us are provided lawfully and that you have the rights and consents necessary for our use of them as contemplated by the engagement.
- Review AI Outputs and Deliverables before relying on them in production, and maintain appropriate human oversight of any automated system we build for you (see Section 8).
- Comply with applicable laws in your use of the Deliverables, including data protection, consumer protection, and marketing laws in your jurisdiction.
6. Fees and Payment
Fees, invoicing schedules, and payment terms are set out in the applicable Engagement Agreement. Unless otherwise agreed: invoices are payable within 14 days; fees are exclusive of VAT and applicable taxes; and we may suspend work on accounts with overdue undisputed invoices after reasonable notice. We reserve the right to charge statutory interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
7. Intellectual Property
Unless an Engagement Agreement provides otherwise: (a) upon full payment, the client receives ownership of, or a broad licence to use, the bespoke Deliverables created specifically for them, as specified in the Engagement Agreement; (b) we retain ownership of our pre-existing materials, tools, frameworks, templates, and know-how, and grant the client a non-exclusive licence to use them as embedded in the Deliverables; and (c) each party retains ownership of its own pre-existing intellectual property.
We may describe the general nature of an engagement for marketing purposes only with the client’s prior written consent, or in anonymised form that does not identify the client.
8. AI-Specific Terms
8.1 Nature of AI systems
AI systems are probabilistic. AI Outputs may contain errors, omissions, or “hallucinations”, and may vary between runs. We design systems to reduce these risks, but no AI system is error-free.
8.2 Human oversight
AI Outputs are not professional advice (legal, financial, tax, real-estate, or otherwise) and must not be treated as such. The client is responsible for appropriate human review of AI Outputs before they are used to make decisions that produce legal or similarly significant effects on any person.
8.3 Third-party models
Our systems may incorporate third-party AI models and services. Their availability, behaviour, and terms are controlled by their providers and may change. Details of how we select and configure providers are set out in our AI Use Policy.
8.4 AI Use Policy
Our AI Use Policy forms part of these Terms and describes our practices on demonstration data, client data handling, model training, and human oversight.
9. Confidentiality
Each party will keep the other’s confidential information secret, use it only for the purposes of the engagement, and protect it with at least the care it applies to its own confidential information. This obligation does not apply to information that is public through no fault of the recipient, already lawfully known, independently developed, or required to be disclosed by law. Confidentiality obligations survive for five years after the end of the engagement (indefinitely for trade secrets).
10. Data Protection
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and where applicable the EU GDPR. Our Privacy Policy explains how we process personal data. Where we process personal data on a client’s behalf as a processor, the parties will enter into a data processing agreement meeting the requirements of Article 28 UK GDPR, available on request.
11. Warranties and Disclaimers
Except as expressly stated in these Terms or an Engagement Agreement, all materials and services are provided “as is” and we disclaim all other warranties, conditions, and representations, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
Demonstration Materials and POCs carry no warranty of any kind. They are non-production artefacts provided free of charge for evaluation.
12. Limitation of Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be limited.
Subject to the above: (a) we are not liable for loss of profits, revenue, goodwill, anticipated savings, or data, or for indirect or consequential loss; (b) our total aggregate liability arising out of or in connection with an engagement is limited to the fees paid or payable under the applicable Engagement Agreement in the 12 months preceding the claim; and (c) our total aggregate liability in connection with free-of-charge Demonstration Materials or POCs is limited to £100.
The client is responsible for outcomes resulting from its deployment and operation of Deliverables, including decisions made in reliance on AI Outputs without the human review described in Section 8.
13. Term and Termination
Either party may terminate an engagement in accordance with the applicable Engagement Agreement. Either party may terminate immediately on written notice if the other commits a material breach not remedied within 14 days of notice, or becomes insolvent. On termination, the client will pay for work performed to the date of termination, and each party will return or delete the other’s confidential information on request. Sections that by their nature should survive (including IP, confidentiality, liability, and governing law) survive termination.
14. Provisions for United States Recipients
Our Demonstration Materials and outreach may be directed to businesses in the United States. For US recipients:
- Our commercial email complies with the CAN-SPAM Act: messages identify the sender, include a valid postal address, and honour opt-out requests promptly. You may opt out at any time using the link in any message or by contacting us.
- Privacy rights available to residents of California and other US states are described in our Privacy Policy.
- Nothing in our materials constitutes an offer of real-estate brokerage, title, escrow, legal, or financial services, and we are not licensed to provide such services in any US state.
- These Terms do not exclude protections available to you under mandatory laws of your state that cannot be waived by contract.
15. General
Entire agreement: these Terms, together with our Privacy Policy, AI Use Policy, and any Engagement Agreement, constitute the entire agreement between the parties regarding their subject matter. Assignment: neither party may assign without the other’s consent, not to be unreasonably withheld, except to an affiliate or in connection with a merger or sale of business. Force majeure: neither party is liable for delay caused by events beyond its reasonable control. Severance: if any provision is unenforceable, the remainder stays in effect. Waiver: failure to enforce a right is not a waiver. Third parties: no third party has rights under the Contracts (Rights of Third Parties) Act 1999. Notices: formal notices must be in writing to the contact details above.
16. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of them (including non-contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any competent jurisdiction to protect our intellectual property or confidential information. Nothing in this section deprives a consumer or business of mandatory protections of the law of its home jurisdiction where those cannot be excluded.
17. Changes and Contact
We may update these Terms from time to time; the current version, with its effective date, will be published on our website. Material changes affecting active engagements will be notified to affected clients. Questions: admin@computerized.ai.